Contact Us

Customer Support & Training

Phone training for PromoSuite® Production, PromoSuite® Next and PromoSuite® Mail are always free and unlimited for any current users. Training and support are done over the phone and through online meetings so our staff can see your desktop.

If you’d like to have PromoSuite train your staff in person, give us a call! On-site training can be arranged for a minimal fee and is a great way to ensure that your whole team is comfortable with our programs.

Standard Support Hours:
Mon-Fri, 9:00 AM – 7:00 PM ET

Emergency Support:
Always available at any hour by calling the number below – this will alert our support team, and someone will return your call as soon as possible.


Our Sales team would love to show you a demo of our systems or discuss cash and barter pricing options.
Request a demo, or contact us via phone or email:

212-509-1200 |

Our products are built on the

PromoSuite Plus


PromoSuite Production and PromoSuite Digital are both built on the all-new PromoSuitePlus platform. The products function independently but also work cohesively together, sharing the same attributes designed to drive radio’s productivity.

Task Management + Automated Workflow + Team Collaboration = Productivity