Nia Addison has been named Customer Success & Renewal Contract Manager
New York, NY—PromoSuite announced today that they have promoted Nia Addison into the newly created position of Customer Success & Renewal Contract Manager. Addison will manage the contract renewal process in collaboration with PromoSuite’s sales and customer success teams.
She will also continue to work directly with PromoSuite customers to ensure their success utilizing PromoSuite Next, PromoSuite Mail and the all-new PromoSuitePlus workflow platform which includes PromoSuite Digital and PromoSuite Production.
Addison began her career immersed in the tech start-up world focused on user experience and services through the luxury spa, beauty, lifestyle, and wellness apps, prior to joining PromoSuite in January 2016.
“PromoSuite has been my home for over 6 years now and I couldn’t imagine being anywhere else. Rocco (Macri, CEO) and Chris’ (Bungo, CTO) vision and leadership has given me the opportunity to experience and explore new possibilities for my career. I’m excited to jump into this new role and continue working with all our amazing clients,” said Addison.
“We have been constantly impressed with Nia’s performance and ability to super serve our PromoSuite partners”, explained PromoSuite CEO, Rocco Macri. “Her energy, positivity and hard work is inspiring, and we look forward to watching her succeed in this new position.”
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PromoSuite has been the Radio industry’s leader in promotions management software since 1992. PromoSuite’s flagship promotions management system, PromoSuite® Next, is currently used by over 2500 radio stations across North America to improve efficiency and communication for their promotions, programming, sales, and creative teams. PromoSuite® Mail complements PromoSuite® Next, enabling promotions, digital and news teams to send content-rich, eye-catching emails with speed, accuracy and increased engagement utilizing our proprietary ListenerEmail® delivery technology that has been trusted by the radio industry since 1999.
In 2019, PromoSuite announced the ambitious development of the all-new PromoSuite®Plus workflow platform, designed to improve radio’s productivity on an enterprise and local level utilizing our exclusive task management, automated workflow, and team collaboration tools. PromoSuite® Production, the first product launched on the PromoSuite®Plus workflow platform, is the most advanced production workflow application on the market, optimizing the way sales and creative teams collaborate to create recorded spots. In 2021, PromoSuite® Digital was launched, becoming the radio industry’s first digital workflow system built for the way radio works, allowing stations to manage digital assets across all channels, from one place.